reorganizeforresilience.com

Videos

• Ranjay talks with Steve Hurley, Managing Director of Solutions Insights, Inc. about concepts from the book (five videos; 2010):
  1. Changing the Organization to Deliver Solutions
  2. The Real Meaning of Organizational Solutions
  3. Partnering for Solutions Success
  4. Customizing Solutions to Meet Customer Needs
  5. Bridging Company Siloes for Solutions Success
• Ranjay talks about concepts from the book (four videos):
  1. Why I Wrote the Book
  2. What is Customer Centricity?
  3. Why and How to Bridge and Bust Organizational Silos
  4. The Role of Interfirm Collaboration in Shaping Organizational Success
• Harvard Business Publishing (2010) "Creating a Customer-Centric Business"
• SAP (2010) "Driving Profitable Growth By Shrinking Core and Expanding Periphery"
• Keynote speech at APAS (Brazil; 2009) "Surviving the Recession"